Testimonials
Date: Dec 19, 2011 12:02:54 PM
Subject:
A simply splendid evening.
There are many things that have to come together to make an occasion
"Special" and Your restaurant/hotel has managed just that. After spending
ur anniversary at Nathaniel's @ The Hawthorne, I felt compelled to write and
commend you on your excellence! I travel and have had the opportunity to eat and
stay at some of the nicest places in the world. With that having been said, I'd
like to rank you as among the "Very Best". Upon entering you are embraced by a
warm and inviting environment with a subtle and unpretentious elegance and
greeted by an hospitable and attentive staff. It seems some times that when you
most want things to go right, that is when something is bound to go wrong! In
this case I had accidentally engaged my vehicle lights from it's remote. I
most definitely would have spent some of this "Special" night interacting with
the people from AAA and a surly tow truck driver if not for the efforts of your
manager Adam. Noticing the lights on my vehicle, he began discreetly searching
for the car's owner.and found me. It would have been a little embarrassing, had
it been handle another way ie: paging! The food service was nothing short
of spectacular. Then, from our appetizer,salad,entree, to the desert wine, your
staff had us savoring each and every bite or sip. After dinner drinks in the
Hotel lounge were like the period at the end of a well written
sentence, exactly what was called for. The perfect end to what had now become
a definitively remembered "EXPERIENCE".
It is with the warmest of regard that I
send this and it is needless to say, Your Hotel/ restaurant and YOUR STAFF, will
be HIGHLY RECOMMENDED.
Sincerely, Richard Fraser
From: Paula
Hammer
Sent: October 14, 2011
To: Juli
Lederhaus
Subject: Our Stay at
the
Hawthorne
last week
Hello, Juli,
We
were so happy to be back at the
Hawthorne
last week. It is so lovely and your
front desk staff are attentive and kind, despite the big tour groups they were
managing last week. The "guess the weight of the pumpkin" contest and the other
touches, such as the beautiful flowers in the lobby, just add to the warmth.
Wishing you a happy Fall and hoping Halloween is not too crazy for all of you.
Busy season for the
Hawthorne
.
Best Regards,
Paula
Hammer
October 11, 2011
From: Susan
Saturday, October
08, 2011 4:41 PM
To: Juli Lederhaus
Subject: great stay!
hi there...i just wanted to shoot you a quick email to let you
know that we really enjoyed our stay at your hotel. even though we
only had one night, i found the room to be extremely clean and
comfortable and the staff was friendly, helpful and contributed greatly
to our pleasurable stay with you. the hawthorne hotel will definitely
be our "go to" hotel should we find ourselves back in salem (and i hope
we do)!
thanks so much and have a great day!
best,
susan francovig & scott ostrander
Date: September 28, 2011 1:28
PM
To: Juli
Lederhaus
Subject: Weekend
visit to Hawthorne Hotel
Just wanted you to
know that my husband and I spend a wonderful weekend with Hudson Valley Corvette
at your hotel!
I would definitely
recommend your hotel to anyone who may be staying in that area. The rooms were
beautiful and we both slept better than we usually do when away from home. Would
love to know where you get your pillows from?
Hope to see you again
in the future.
September 21, 2011
Hello, Christine,
Just wanted to tell you how pleased I was with the outcome of the baby shower. You staff was outstanding, from the minute we arrived loaded down with gifts and cake, they were super. The food was excellent and displayed nicely. Everything went smooth and we were able to enjoy our friends and family in the celebration. Peter Barter's flowers were beautiful. A good time was enjoyed by all. Now, we just wait for "Chloe Ann" to arrive.
Many Thanks,
Phyllis B.
August 23, 2011
Dear Robyn:
Suffice it to say it was truly
wonderful, and I cannot think of any other venue that would have been as
welcoming, elegant, hospitable, flexible, stellar as the
Hawthorne. Laura was a
rock and an inspiration for me. Without her this reunion would not have been the
success it was. Over 1/3 of those attending were new to the family reunion-and
all were aux anges. It gave me great pleasure to see so many happy faces.....and
to your staff who faithfully fetched me milk at 2am hearty hugs-that is "going
the extra mile". And Alaina was a perfect adjunct to help keep things
together.
I hope that the next reunion in the
area takes advantage of the
Hawthorne
. Had we chosen any other place it
would not have been quite so perfect, so lovely, so warm-and the food so
delectable....ah eggs benedict.......
amicalement,
Sarah
Di Cicco
Towne Family Reunion
August 16, 2011
You are awesome Kristie, thank you! The dinner could not have been better! All of us west coast people were challenged by the lobster and it made it truly an experience for us.Thanks so much for helping us to look good! The staff working the dinner is among the best I ever worked with, everything was met with a positive response, never a hesitation.
Sandy
Freyschlag Rehearsal Dinner
From: Dottie K
Sent: Monday, July 18, 2011 7:42 AM
To: Karen Cotton
Subject: Diaz Bridal Shower
Good morning Karen,
We had a wonderful day Saturday. The room, the food, the staff, were all terrific. It's always been my experience that the Hawthorne Hotel is a class act and you didn't disappoint. My son and future daughter-in-law had a memorable day, as did the rest of us.
I understand I signed a pre authorized credit card authorization and would expect you will send me a copy of the final bill.
The family has had many nice times at the Hawthorne, beginning when I was a child and my parents used to take us to the Saturday night buffets, through my wedding, the collations for my parents when they passed( sad times but very nicely done), and now to this bridal shower. Thanks you for all your help.
Sincerely,
Dottie
June 17, 2011
A pleasure to stay in a hotel that is so tasteful and well-cared for and where the staff are uniformly friendly and personable. Wow!
Paul Dobbs, Boston
June 7, 2011
Dear Juli,
I am writing to you to tell you of our experience while we had our wedding at Hawthorne Hotel. Our wedding was the Sharnprapai/Shaw wedding held May 14, 2011. Lindsay Otis was our coordinator. We also worked with Karen Cotton during our planning for the wedding. Lindsay and Karen were both very professional and accepting and respectful of the fact that we were two women getting married. This was not always our experience at places we explored for our wedding. Lindsay was always helpful, available, friendly and has a wonderful sense of humor. Her calm demeanor was very helpful as we finalized our wedding details. Unfortunately I was on crutches and my ability to help was limited. LIndsay helped with set-up and clean-up in a very helpful and coordinated way. In our wedding pictures, you see Lindsay serving champagne, getting us food, helping out the waitstaff, etc. Basically Lindsay was helpful in any way needed. Thanks to Lindsay and Karen, our experience at the Hawthorne Hotel was very exceptional and we will strongly recommend the Hawthorne to others.
Sincerely,
Jennifer Shaw
Sharon Sharnprapai
From: Bob Cutler
Sent: Tuesday, November 23, 2010 9:25 AM
To: Robyn Sheather
Subject: New England Clerks Conference
Robyn: Marlene Chused forwarded a copy of the evaluation request
she received for our time at the Hawthorne Hotel. I was one of the
clerks on the committee and had the opportunity to meet and work directly with your staff. I have worked on a number of different events over the years and I can tell you that this one of the best run operations I have seen. Your staff could not have been more
accommodating. Thomas MacDonald is first class. Every part of the
service provided was top notch and all of your staff was accommodating and bent over backwards to meet our needs. I would not hesitate to recommend your hotel for a function or just a reason to get away and have a great weekend stay. I have told Thomas directly, but wanted to thank you and your staff for a wonderful experience.
Bob Cutler
August 14, 2010
Christine-
First off- I cannot say enough to either of you about how beautiful our wedding was thanks to your hard work. Everything from start to finish was so wonderfully handled. Thank you for always being so quick to respond to my numerous questions and always being there with great advice. Honestly, we never felt like just another wedding. Your care, attention to detail, and experience made us feel like our wedding was important to you. I spent a lot of time on the details (as you know :-P ) and your team took what I had imagined and made it a million times more incredible. I haven't stopped hearing from our guests how wonderful everything was- the details, the ballroom, the staff, and the food. Additionally, Robyn and the front desk team did an incredible job. Robyn worked so hard to help us set up our room block and work out easy ways for Greg and I to get ready on the wedding day. This attention to our wants, needs and dreams made the planning so much easier. Thank you for everything.
Again- for everything- thank you. We feel blessed to be starting our marriage on such a wonderful note.
Greg and Stephanie North
From: Ed Palleschi
Sent: Thursday, May 13, 2010
To: Karen Cotton
Subject: Re: Last night's event
Good morning Karen...thanks for your e-mail...and thanks so much for your hospitality and professionalism...I agree with Mindy 100%! I have been involved in political fundraising and event planning for over twenty (20) years and I can honestly say that you and your staff are among the best I have ever dealt with in this business!
Charlie & Lauren Baker, Senator Tisei, The Baker Committee staff and most importantly our guests were thoroughly impressed with the Hawthorne Hotel and the gracious hosts - your ace team! Thank you for being such an important part of our team!
The Hawthorne Hotel was indeed the perfect venue for our "Big Baker Bash" and we'll never forget that special evening in Salem! Thanks again. I look forward to seeing you again soon, Karen.
Sincerely,
Ed Palleschi
