COVID-19 Update

April 2, 2020

Dear Guests,

As you may well have heard, the State of Massachusetts will be continuing it’s current Stay-at-Home order through May 4, 2020 in response to the ongoing COVID-19 situation. As a result, the Hawthorne Hotel of Salem, the Publick House of Sturbridge, and Concord’s Colonial Inn will be remaining closed to guests until that date. Based on current guidelines from the government and medical community, we feel this is the best course of action in terms of health and safety for all of you and the general public.

In the meantime, we will still be available to take phone calls on our main number, (978) 744-4080, regarding future reservations and existing bookings on Monday through Friday between the hours of 6am and 2pm. We are also responding to emails at To discuss your previously booked event or future events please call (978) 825-4315 or email

While this delay is not what we had hoped for, and this crisis continues to be something to monitor and take seriously, the current circumstances are temporary. We will reopen and resume our full operations at these historic landmark properties as soon as it is safe and wise to do. I, for one, am excited to personally open the doors to all of you again and welcome our many loyal guests back to the Hawthorne Hotel, Tavern on the Green, and Nathaniel’s Restaurant.

Please be well and take care of yourselves and your loved ones. We will continue to provide updates with any new information that becomes available. Don’t forget to stay connected with us via our social media channels! I look forward to welcoming you back to the historic Hawthorne Hotel.


Claire Kallelis

General Manager


March 25, 2020

Limited Call Hours – We are still booking future dates!


Front Desk

Monday – Friday, 6am – 2pm



Sales & Catering



**This is subject to change.


March 23, 2020

To our guests:

The Harrington family of Beverly, MA are proprietors of three renowned Historic Hotels all located in Massachusetts.  The Hawthorne Hotel in Salem, the Publick House Historic Inn in Sturbridge, and Concord’s Colonial Inn in Concord.  All three of these sister properties are well-known for their accommodations, restaurants, wedding venues and other group related events, meetings or retreats for a quintessential New England experience. These properties have welcomed guests from as far back as 1771.  Through the endurance of their leaders, employees and guests, they have persevered through wars, fires and floods. Our tenacity remains the same as we have been challenged with the impacts of the Coronavirus that is affecting our world.

The safety and well-being of our team members and guests is always our number one priority. In order to flatten the curve and in efforts to stop the spread of the Coronavirus, we have followed the advice and directives from the Centers for Disease Control and Prevention (CDC), Massachusetts Department of Public Health, and other state agencies related to COVID-19.

We pledge to do our part to assist with the community efforts for all of our safety. Therefore, we will be pausing operations and will be closing all three properties Monday, March 23, 2020 through Monday, April 6, 2020. We will monitor new developments in relation to the virus and adjust our re-opening schedule as necessary. Please visit our website in the coming days for updates on hotel operations as well as department directories for future bookings of rooms, events and dining.

The mission for our properties is to remain a place that family, friends and travelers can gather in a safe and cozy setting to enjoy New England and each other. We are optimistic that families will soon join together in our ballrooms for weddings and celebrations, colleagues will meet in our function spaces for conferences, locals and visitors will congregate in our pubs, and travelers from near and far will rest their heads on our pillows at night, knowing that they are safe and sound.

We are looking forward to the day when we can open our doors and welcome you back to our properties. Until then, we invite you all to join us virtually as we remain engaged on social media. We ask our friends, staff and guests of the past and future to follow our lead and respond to the CDC guidelines that recommend self-isolation, social distancing, vigilant hand washing, and engaging in stress-relieving activities.

We want to thank you all for your support and understanding, we hope you remain safe and healthy, and we will be ready for your warm welcome when the time comes.


Claire Kallelis

General Manager

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